returns

Soccer Plus Return Policy

All purchases from Soccer Plus can be returned to one of our stores or mailed back within 60 days from the original purchase. We suggest trying all merchandise on in a clean, indoor area before going outside to ensure your items fit. All products must be returned unworn, unused, and unlaundered with original packaging, manufacturer's tags and a copy of the original invoice. Defective merchandise may be returned with 60 days. Manufacturer's warranties that surpass our defective return policy will have to be handled with that specific manufacturer.

Additional Guidelines

  • All returns will be refunded in the same form they were purchased or by store credit.
  • Returns on unworn, unused, and unlaundered products with original packaging, and manufacturer's tags after 60 days of purchase will be refunded at the current sale price. 
  • Customized items cannot be returned for any reason other than a manufacturer defect.
  • Customers are responsible for the shipping costs on all returns.
  • All returns must be shipped directly to Soccer Plus (ATTN RETURNS: 8970 Kingsridge Dr, Dayton, OH 45458) to receive a refund.
  • Defective merchandise can be returned to Soccer Plus within 60 days.
  • Soccer Plus does NOT except exchanges. If you need a different size or product please purchase your new item online and return the original item. 

The below issues are NOT considered a manufacturers defect and are not returnable

  • FOOTWEAR
    • Color loss
    • Loose threads
    • Small gaps between the upper and outsole
    • Worn out toes, cleats, and soles
    • Heel counter damage from forcing your heel into rear of shoe
    • Improper care (i.e. dry rotting, mildew, etc.)
    • Worn insoles
    • Any cosmetic issue that does not effect the performance of the shoe.
    • Blisters from fitting your shoes to big or small. The size you choose is a personal choice.
  • CLOTHING
    • Damage due to improper laundering
    • Damage due to ripping off tags
    • Pulls in fabric

 

For all returns please download and fill out the form below. Please print off a copy to send in with your return.

Download Return Form

 

 

 

 

Free shipping is for orders over $25 or more