If you do not see your question listed below, please feel free to contact Soccer Plus at:
Soccer Plus
M-F: 10am - 5pm
MOST FREQUENTLY ASKED QUESTIONS:
- We have two locations: South Dayton, OH & Westerville, OH
- Join our mailing list HERE
- Yes. You can purchase gift cards to be used in-store or online HERE
- Credit Cards: Mastercard, Visa, American Express, Discover, and Debit cards.
- Cash & personal checks (must present a valid driver's license.)
- Sizing will vary from brand to brand and even style to style with in the brands. We highly recommend trying all products on in a clean, indoor environment before going outside. The sizing chart link below, will give you a general idea of what size you may need.
- SIZE CHARTS
- Most orders placed before 3pm on a week day will go out the same day. All orders, even those with expedited shipping, placed after 3pm on Friday will be processed and shipped on the next business day. Standard shipping times are based on the customer's location and could take up to 1-7 business days to be delivered. All shipping costs will be calculated at the time of check-out.
- Item availability will show on the product page. If a size isn't listed, then that size is sold out. You will, also, see the quantity of each item/size on the product page. We try are best to keep our inventory as accurate as possible. In the event our inventory is inaccurate, you will be notified with in 24 hours that we are sold out of your item and your order will either be cancelled or you will be offered a similar product as a replacement if one is available.
- As long as your item has not been shipped out, you can cancel your order by calling Soccer Plus at 884-842-3827 or by Email.
- Please complete the return form at the bottoms of our Returns Page.
- Due to the intense game of soccer, all items (especially footwear and goalie gloves) will show normal wear and tear such as, but not limited to, color loss, materials wearing down, small gaps and separation between uppers and sole plates. Normal wear and tear can begin to show as early as the first few uses. This is normal and expected with most items. Few items are truly defective and price does not indicate that a product will last longer. Most truly defective merchandise will reveal itself within the first month of use. You can see more at our Returns Page
- Customized and personalized items cannot be return for any reason other than a manufacturers defect.
- Unfortunately, we only ship inside the United States.
- All orders can be tracked once they have been processed and a label has been created. Please click Order Status to track your order.
