Wednesday, February 22, 2017

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Here are our store policies regarding returns & exclusions, payment options, order shipping, site security, user data privacy, and website disclaimers.

Returns and Exclusions

Please note the following policies regarding returns and exclusions:

  • ANY ITEM THAT HAS BEEN VISIBLY WORN OUTSIDE WILL NOT BE ACCEPTED AS A RETURN.
  • There will be NO cash refunds for any reason.
  • Unworn/Unused items can be returned or exchanged within 90 days of the original purchase.
  • No refunds will be given for any unworn/unused items after 90 days.
  • A copy of your receipt/invoice must accompany all returns.
  • All returns will be refunded in the same way that they were purchased or a store credit can be given.
  • If a defect is found with ANY item after the 90 day period, the customer must contact the manufacturer directly.
  • Customized items may not be returned, unless there is a manufacturer's defect.
  • The customer is responsible for all shipping charges when returning an item for any reason.
  • All orders are subject to acceptance by Soccer Plus USA.
  • All prices are subject to change.
  • ALL SALES ARE FINAL ON SALE ITEMS.  THERE ARE NO RETURNS ON SALE ITEMS.

The following are NOT acceptable reasons for a return:

  • Any snag in clothing due to ripping off manufacturer's tag.
  • Fading of graphics on soccer balls.
  • Improper care: Dry-rotting, mildew, etc.
  • Worn out toes, cleats, and soles of shoes from normal wear and tear.
  • Broken heel counter from forcing heel into rear of shoe.
  • Worn down insoles.
  • Any removable cleats that have stripped threads.
  • Worn palms on goalkeepers gloves.
  • Shrunken or damaged clothing from improper laundering.
  • Any cosmetic related issues that do not effect the performance of the item.

All returns must be mailed to:

Soccer Plus USA
Attn: Returns
8970 Kingsridge Drive
Dayton, OH 45458


Payment Options

We accept cash and in-state checks with a valid ID.

We also accept American Express, Discover, MasterCard, and VISA.

American Express Discover MasterCard Visa

 

Shipping Policy

All orders will ship as soon as possible.  Most orders placed after 4:00PM EST will ship the following business day.  All orders are subject to availability.  All orders are shipped via UPS (United Parcel Service).  Shipping options are Ground or 2-Day Air.  If you have another shipping preference, then please call Soccer Plus at 937-434-0909 to see if another option is available.  Once your item has been approved to ship, then you will receive a tracking number via email to the address that you provided with your order.  If your item is out of stock, then you will be notified in 1-2 business days, and you will not be charged. 

International Shipping: Soccer Plus USA does NOT ship outside of the US.

 

Safety and Security

Soccerplususa.com is 100% safe, guaranteed.  We use Secure Socket Layers (SSL) on our servers so that you can feel completely safe when using your credit card on our site.  An encryption technology supported by all major web browsers, SSL is a safe-guard for all of your personal information that you provide to Soccer Plus USA.

 

Privacy Policy

Soccer Plus is committed to protecting your privacy. No personal information will be disclosed to third parties. Voluntarily submitted contact information will be used for newsletters and customer contact purposes only and can be removed by replying with “Unsubscribe” in the subject line or by contacting the store manager.

 

Website Disclaimer

This website may contain typographical errors or inaccuracies and may not be complete or current.  Soccer Plus therefore reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice.  Please note that such errors, inaccuracies or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information.  We apologize for any inconvenience.

This website and any information or content on this website are provided "as is," with all faults.  Soccer Plus makes no representations or warranties of any kind, whether express or implied, with respect to this website or content or information available on or through this website.  Except as otherwise provided under applicable laws, neither Soccer Plus nor its affiliates, nor the directors, officers, employees, agents, contractors, successors or assigns of each, shall be liable for any damages whatsoever arising out of or related to the use of this website or any other website linked to this website.

Products described herein are not being offered for sale within any state or jurisdiction in which the legal requirements for such an offering have not been met.

Any reproduction of material herein without the express permission of Soccer Plus is prohibited.

This site may be linked to other sites that are not maintained by Soccer Plus.  Soccer Plus is not responsible for the content of those sites and the inclusion of any link to such sites does not imply endorsement by Soccer Plus.

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Retail Locations

Columbus Dayton
Soccer Plus, Columbus, Ohio Soccer Plus, Dayton, Ohio
Soccer Plus Columbus
34 Westerview Drive
Westerville, OH 43081
614-882-0909
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Soccer Plus Dayton
8970 Kingsridge Drive
Dayton, OH 45458
937-434-0909
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